Privacy Policy

1. Introduction

At Noor Academy ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, online platform, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (such as name, email address, phone number)
• Account credentials (such as username and password)
• Billing information (such as credit card details, billing address)
• Profile information (such as profile picture, educational background)
• Communication data (such as messages sent through our platform)

2.2. Usage Information

We may collect information about how you use our Services, including:

• Log data (such as IP address, browser type, pages visited)
• Device information (such as device type, operating system)
• Course progress and performance data
• Time spent on our platform
• Features and functions used

3. How We Collect Information

We collect information through:

• Direct interactions (when you register, make a purchase, or contact us)
• Automated technologies (such as cookies, web beacons)
• Third-party sources (such as payment processors, social media platforms if you choose to link your accounts)

4. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our Services
• To process and complete transactions
• To personalize your experience
• To communicate with you about our Services
• To improve our Services
• To respond to your inquiries and provide customer support
• To send you marketing and promotional communications (with your consent)
• To ensure the security of our Services
• To comply with legal obligations

5. How We Share Your Information

We may share your information with:

• Service providers (such as hosting providers, payment processors)
• Business partners (such as educational content providers)
• Legal authorities (when required by law or to protect our rights)
• Affiliated entities (such as subsidiaries or parent companies)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your information.
• Data portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You may object to the processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means. Your continued use of our Services after such notification constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@nooracademy.com.